Delivery

Find all you need to know about our reliable deliveries across the world. 

Which countries does the Dagsmejan Online Shop ship to?

Through our delivery partners we ship our products worldwide. If you want your order shipped to Switzerland you need to order from the Swiss shop. On the top of each page you can switch shops in case you land in the wrong one.

When will my order be shipped?

Please allow for up to 48 hours for us to process your order at the fulfilment centre before it is shipped. Deliveries will be made Monday through Friday, excluding weekends and bank holidays.

What are the shipping charges?

We are constantly working on reducing shipping cost for our customers, for now we can offer free shipment for orders > € 100 for customers based in EU countries. The shipping costs for orders are as follows: 

 

Order Value (incl. VAT)

 

> € 100

< € 100

Germany, Austria

Free shipment

€ 8

Netherland, Belgium Luxembourg

Free shipment

€ 8

Denmark, Sweden, Finland

Free shipment

€ 8

United Kingdom

Free shipment

€ 8

European Union (all others), Norway

Free shipment

€ 10

USA, Canada

€ 10

€ 20

Rest of World

€ 35

€ 35


Are there any other customs and fees?

With our warehousing set-up we try to minimize any other fees for our customers, i.e.

  • for customers in the European Union no additional custom fees will incur.
  • for customers in any other country, there may be additional handling and custom fees and duties payable which are the sole responsibility of the customer and may need to be paid at the time of delivery.

How long does delivery take?

We aim to ship as quickly as possible, you can find average shipping times below:

  • European Union: 2-4 working days (please allow up to 8 days)
  • Rest of Europe (Non-EU): 5-7 working days (please allow up to 10 days)
  • USA and Canada: 6-8 days (please allow up to 15 days)
  • Rest of World (Asia and Oceania, S&C America, Middle East, Africa): 7-15 days (please allow up to 25 days)

Please note that at busy times (during holidays or at sale time) longer delivery times may occur. 

Who provides the delivery service?

Reliable delivery of your package is provided by our logistics partners in partnership with local delivery partners in your country. 

How can I track my order?

Once your order has been dispatched you will receive a dispatch confirmation and information for tracking your order. Please note that we can only provide the tracking information as provided by our local delivery partners.

 

Can I have my order shipped to a different address?

Yes, you have the possibility of entering a different shipping address during the order process.   

An item is missing from my shipment. Will it be sent later?

If not stated otherwise on the delivery note, please contact the online customer service at: info@dagsmejan.com

What should I do if I have not received my package within the stated delivery times?

If you have not received your order within the stated delivery times, please contact our online customer service so that we can follow-up with our logistics partner. Send an e-mail to info@dagsmejan.com


FREE DELIVERY

Free delivery on all orders above 100 Euro delivered to EU countries.

EASY RETURNS

14 days to return with an easy return process and FREE return from EU countries.

SECURE PAYMENT

Secure payment via PayPal and all major credit card providers.

SUSTAINABLE BUSINESS

All products are made in Europe and every production step meets the highest OEKO-TEX® standards.

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VISIT DAGSMEJAN SWITZERLAND?

For deliveries to Switzerland and Liechtenstein please use our Swiss site.

No, stay on the international site

Yes, visit Dagmejan Switzerland